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policies-mylkbar_cropped

Gel Removal + No SNS/Dip Gel Services

Please book gel removal as it is kinda important & must be booked if necessary! Soft gel removal only, no drills at this salon. We DO NOT remove dip gel, SNS, or acrylics. Dip gels and SNS are not “natural” or “organic” and many contain MMD, which is a substance that has been banned by many states. They are still an acrylic monomer adhered with an adhesive similar to superglue, which is very damaging to the natural health of your nails. Thus, we do not provide dip gel/SNS services or removal for the health and safety of both employees and clients. Do not be a victim of slick marketing from the industry - dip gel/SNS is not natural!

Nail Art

Visit the “nails” tab in our online booking tool and book it with a full service. Sorry, we can’t do nail art without a manicure as nail art requires a clean canvas for proper application. Nail art is not bookable with Birthday Suit services or polish changes.

Cancellations

We staff to schedule and gotta pay people yo! 50% fee for same day cancels and 100% for no shows. For groups of 3+, please contact your location for their group policies, which require additional notice. Mylkbar Rescheduling Policy: Reservations rebooked due to natural disasters, family emergencies, or inclement weather will be rebooked at no penalty to Mylkbar.

Arrival / Tardiness

Please arrive 10 minutes early for your appointment so we may assist in color selection and offer a complimentary beverage. We must start appointments on time to honor employee breaks and also start other services on time. We will allow a 5 minute window before moving on to the next appointment. Out of consideration for our team, and other clients, late arrivals will result in a shortened service or cancelled appointment. Full service fees still applicable.

Children

Ages 12 and under applicable for Mylk Mini services. Infants welcome in car seats. No gel services available for kids.

Repairs

Complimentary minor repairs on gel applications with manager's approval. Please email photos of any needed repairs (polish chipping or lifting) within 48 hours of service; breakages are excluded. Any repairs after 48 hours of service will incur a fee. Lacquer polish services are not guaranteed. No refunds offered in lieu of repairs. This applies to out of town guests as well. 

Devices

Please do not use any electronic devices during your manicure. This allows your manicurist to focus on your service and free up your hands so we can actually paint those nails! We strive to maintain a relaxing atmosphere and ask that clients keep phones on silent and avoid answering calls unless absolutely necessary during services.

Contraindications

Per all State Board regulations, we do not perform services on clients who may have an active infection or fungus. We also do not treat, or correct, ingrown toenails. These issues should be addressed by a qualified medical professional.

Service Animals

Pets are not permitted per State Board of Cosmetology regulations. The State Board of Cosmetology and the Board of Consumer Affairs have specific rules and regulations stating that no animals are allowed in a salon at any time. Service dogs, not emotional support animals, with official “Service Animal” vests are the exception to this rule. Please notify us in advance so we may make accommodations.

Gift Certificates + Gift Cards

All gift certificates expire one year after purchase unless otherwise stated in your location's policies. Gift cards may be purchased via the online booking button. Click the booking link then click the "buy" tab on top right and you will see options to email or print a gift certificate. Gift cards may also be purchased in person at any of our studios!

Mylk Bar

AND THAT’S A GOOD THING!

Mylk Bar
Mylk Bar

Fume Free

We use high-end, nontoxic products and never offer fake nails/acrylics, which contribute to the typical bad fumes emanating from traditional nail salons. We also ensure each location is equipped with hospital grade ventilation systems, and filters, to evacuate fumes and keep clean air circulating.

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6-Free Promise

Our standard is that all polishes be 6-free or better, which means we do not permit the use of harmful chemicals found in other salons. These omitted chemicals are as follows: parabens, DPB, TPHP, toluene, camphor, xylene, formaldehyde, formaldehyde resin, and animal byproducts.

Mylk Bar
Mylk Bar

Jet-free Pedicures

Scientific data shows that jetted foot baths are breeding grounds for contagious pathogens. Our pedicure bowls are jet-free and double disinfected after each use.

Superb Sanitation

A double sanitation method is used for instruments and foot baths. Stainless-steel implements enter a timed disinfectant soak PLUS the extra step of sterilization in a medical grade autoclave. We no longer use glass files as they are impossible to properly sanitize. Glass files are available for purchase. Disposable files, buffers, etc are used for utmost cleanliness & safety.

Mylk Bar
Mylk Bar

Contraindications

We turn clients away that have contraindications (i.e. fungus or infection) for the safety of our employees and other clients. Safety and transparency are always our top priority.

Mylk Bar
Mylk Bar

Licensed Technicians

Our employees are all current residents of the USA and legally licensed to practice in their respective state. The industry is notorious for employing workers illegally, and in some instances, against their will. Mylkbar follows all state and federal rules and regulations. 

Mylk Bar
Mylk Bar

Online Booking

You never have to wait for a beauty service again! Reserve in advance and save time.

Mylk Bar
Mylk Bar

Nail Art

Nails Gone Wild! French tips aren’t the only way to dress up your nails! We believe nail services should be luxurious and FUN! We welcome custom requests too, please email your location in advance for any custom requests.